James Cash Penny, born September 1875, founded the great retail store JC Penny.
“The store that sells its wares for less but pays little attention to the service it renders does not meet with the success of the store with courteous employees. The public is not greatly interested in saving a little money on a purchase at the expense of service.”
“A man who cannot make a mistake cannot make anything. If a man will profit by his mistakes, he can turn them to good account. Men are not infallible. But mistakes may and can contribute their part to a man's education.”
“A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.”
“As a rule, we find what we look for; we achieve what we get ready for.”
More motivational quotes by Anthony Robbins
More information on JC Penney.
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